1.The pictures are taken with cm ,this listing is cm, so it will be a little smaller than the pictures showed. and please allow 2-3cm error.
2.Because the item is vacuum-packed. So, the item will seem to be some wizened. You can put the item in the sun for some time, The item will be restored to its original size.
3.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. Please note that slight color difference should be acceptable due to the light and screen.Thank you!
Many sellers are selling this kind of Toys on Ebay. Our toys aren't as same as theirs. Our toys are customized at the factory. They were made of better shell fabric and Polyester Fiberfill. More elastic!!! More softer!!!
As the saying goes: you get what you pay for. Buyers are satisfied with this bear, You can check our feedback.
We accept Paypal only.
Major credit cards accepted (Visa, MasterCard, Discover, American Express) through PayPal
Payment must be made within 14 business days.
All prices are final, no negotiate on the price.
Positive feedback will be given immediately after payment recieved.
1.Mascot costume can be shipped out in 1-5 business days.
2.We ship the item via EMS international shipping service which is the fastest and safest way.
3.tracking number will be provide after shipped.
4.All goods will only be shipped to the shipping address provided by you.
5.Please make sure your address is correct
Will take 7-15 working days.
7-15 working days
10-30 working days
15-45 working days
10-45 working days
Please contact us first when return, exchange and refund is required. Any direct return of purchased items will not be processed. Buyer is responsible for the return cost. Change-of-mind return can only be accepted within 7 days after purchase. All other returns can be accepted in 30 days. We will closely examine the condition of the returned items and will not issue any refund/exchange before we make sure the items are in their original neat conditions.
Q:Who Are We? A:We are one of the biggest mascot costume manufacturers in Beijing, China. We have over 10 years of professional experience in making high quality mascot costumes for parties, events and ceromonies. And what's most important is: We are the most HONEST and RESPONSIBLE seller. Our products are sold to worldwide and receive high recommendations! Here is some basic information of the costume you are
Q:Is there a tracking number for my item?
A:There is a tracking number for every item we ship. We will upload it to the eBay transaction detail. We will also send it to your email box when we ship the item.
Q:What shipping method do you use?
A:We ship all mascot costumes with EMS expedited shipping. It is the fastest possible shipping method for mascot costumes.
Q:How long does it take for my item to deliver?
A:It depends on your country. Please refer to the table in the "Shipping" tab down below.
Q:Is your item same as the pictures?
A:We guarantee that our actual items are the same as the ones in pictures.
Q:Can I make changes on specific parts of the costume?
A:You can tell us your specific requirements, and we will tell you if we can make that change.
Q:Can I buy just the head or just the clothings?
A:Yes you are welcome to do so. Just send us a message and we will calculate the price for you.
Q:Do you do wholesale? What is the discount?
A:Yes we would love to do wholesale for you. If you buy multiple, we will offer discount on each of the items you order. We can also reduce your cost greatly by combining shipping, economy shipping, or other possible ways.
We attach great importance to your satisfaction .Please feel free to contact with us. if anything happens and makes you feel unsatisfied. We ensure you that we will do what we can to solve the problem.
1)Your satisfaction is our pursuit,so if there is anything to make you unsatisfied,(including our product and service,or other thing),please contact us to serve you again before you put the order to dispute, we will try our best to solve the problem for you.
2) If you are satisfied with our items and our service, please leave a Postive Feedback (5 901573089_076 ) for us,it is very important for us to offer you our best service next time.
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